Service Excellence Winner - Fourth Quarter 2017
Amber Reed, Senior Personal Banker, Gear Street Banking Center
Email received from a very satisfied customer:
"I want to acknowledge Amber Reed for her professional, efficient, and friendly service. Over the past year, and as recently as today, I've contacted Amber with questions and help in a variety of areas. She always responds immediately and resolves whatever issue I may have. She makes banking a positive experience. She is an excellent representative for the bank. And, deserves a pat on the back!"
Amber truly makes Great Things Happen! ™ at Illinois Bank & Trust!
Has an employee of Illinois Bank & Trust gone above and beyond for you?
Tell us about it!
You can nominate any employee for a future Service Excellence Award by emailing us at ServiceExcellenceIBT@htlf.com . Be sure to include the employee's name, and a detailed description of what it was they did for you. These awards are not handed out lightly, so please also include your name and phone number so we can contact you to confirm the details of your submission.