Illinois Bank & Trust

We’d love to hear from you and we’re always happy to help! Let us know how we can help, how we can improve and how we can make your experience the best it can be.

At Illinois Bank & Trust, We're Here to Assist You

Your experience and satisfaction matters. We strive to provide the best service we can to our customers and want to know how we can improve. Please provide your feedback if we've missed the mark or tell us what we have done right. Feel free to ask questions, too. You can fill out the form provided, give us a call, or send a secure message through Online Banking. We look forward to hearing from you.

Quick Answers

Illinois Bank & Trust Routing Number: 071925554
Reorder Checks

For Customer Service

Monday - Friday: 7:00 a.m. CT - 9:00 p.m. CT
Saturday: 8:00 a.m. CT - 2:00 p.m. CT

Local: 815.637.7019
Toll Free: 877.280.1853

For 24-Hour Banking Services Including:

  • Telephone Banking
  • Credit Card Inquiries
  • Lost or Stolen Debit and Credit Cards

Toll Free: 815.637.6600

For Payment Solutions Support

Available Monday – Friday 8:00 a.m. – 6:00 p.m. CT.

Program Administrator Customer Service
Toll Free:


Cardholder Customer Service
Employee/Cardholder Customer Service Phone:

For Treasury Management Support

Available Monday – Friday 8:00 a.m. – 7:00 p.m. CT.

Toll Free: 877.812.1558

For Wealth Advisory Support

Phone: 833.963.0057 or 815.668.4519

Additional Resources

ATM Locator

Contact Us

We're happy to hear from you. Fill out the quick form below and we will be in contact with you within one business day. Please do not include your account or social security number.