Secure Message
PLEASE NOTE: To protect your account information please utilize our secure messaging to connect with client support. The secure message center is accessed via InBusiness Online Banking. Messages received before 1:00 p.m. local time will be responded to that same business day.
Phone
For urgent matters, please call Treasury Management Support at 877.812.1558.
Schedule 1:1 Training Appointment
Click Here to schedule a one-on-one training appointment to allow us to provide you system training. The best way to select the date and time for your training is to choose a time you plan to complete a live transaction with ACH, Wire or Positive Pay.
Information Management
InBusiness Online Banking
Quick Tip: Token Activation Instructions
Quick Tip: Sending Secure Message via InBusiness
User Guide: InBusiness Online Banking
Reporting & Notifications
Quick Tip: ACH NOC/Return Reporting
Quick Tip: InBusiness Alert & Notification Options
Payables
ACH Payments
Quick Tip: ACH NOC/Return Reporting
Instructions: ACH Bank Verification Letter
Specifications: ACH InBusiness Uploaded File Specifications
Bill Payment
Commercial Credit Card
Quick Tip: Sending Secure Message via eZBusiness
User Guide: eZ Business Card Management
Wire Transfers: Outgoing
Domestic Wire Template Import - Sample File
Domestic Wire Template Import - Specifications
International Wire Template Import - Sample File
International Wire Template Import - Specifications
Checks: Paper Checks
Specifications: MICR -Magnetic Ink Character Recognition Specifications
Receivables
eDeposit- Remote Deposit
Image Cash Letter
Specifications: x9.37 Image Cash Letter
ACH Receivables
Quick Tip: ACH NOC/Return Reporting
Instructions: ACH Bank Verification Letter
Specifications: ACH InBusiness Uploaded File Specifications
Wire Transfers: Outgoing
Business Insights
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JOIN US - 2021 WEBINAR SERIES
Exclusive webinar event series for our valued partners and clients. Click to learn more
Avoiding Credit Card Fraud
Using the right tools and best practices will help your company fight credit card fraud. Click to learn more
Safeguard Your Ach Transactions
With a recent increase in ACH fraud, learn about effective ways to protect your business. Click to learn more