Illinois Bank & Trust Resource Center
For questions or assistance regarding InBusiness Online Banking or Treasury Management, contact us by sending a secure message via InBusiness Online Banking. Messages received by 1:00 p.m. local will be responded to that same business day. Urgent matters should be addressed by calling Treasury Management Support at 815.637.7868 (local) or 877.812.1558 (toll-free).
Commercial Card Program Administrator Customer Service:
Phone: 877.346.1412
Email: CommercialCards@htlf.com
Hours: Monday-Friday, 8:00 a.m.-6:00 p.m. CT (closed on Federal holidays)
Employee or Cardholder Customer Service: 833.208.3213
Check & ACH Positive Pay Exception Processing User Guide
eZBusiness Card Management Manual
eZBusiness Online Messaging Instructions
Domestic Wire Template Import - Sample File
Domestic Wire Template Import - Specifications
International Wire Template Import - Sample File
International Wire Template Import - Specifications
NACHA File Specifications for ACH
eZBusiness Card Management Website
Treasury Management Services Agreement
eZBusiness Video Tutorials*
*Some of the tutorials available are not applicable, including but not limited to expense management, cash access and ordering/accessing a PIN. For questions about your account, please contact Program Administrator Customer Service.
Business Insights
Strength in Uncertain Times
Our local banking team is backed by the strength, stability and expertise of a $15 billion organization. Click to learn more
JOIN US - 2021 WEBINAR SERIES
Exclusive webinar event series for our valued partners and clients. Click to learn more
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Using the right tools and best practices will help your company fight credit card fraud. Click to learn more
Safeguard Your Ach Transactions
With a recent increase in ACH fraud, learn about effective ways to protect your business. Click to learn more